RemotePRO Air - the answer to the new demands of modern diagnostics: intelligent, connected, proactive.

With TechPRO® 2, diagnostics becomes an advanced service, capable of generating value before, during and after the intervention.

With RemotePRO Air, TechPRO® 2 is enhanced with a new remote diagnostics mode that leverages the native connectivity of modern vehicles to offer an innovative, flexible and highly professional service.

Thanks to the centralised connection of connected vehicles ( ), diagnostic information can be accessed without additional devices.

Contactless diagnostics, even before the vehicle arrives

RemotePRO Air allows workshops to remotely check the status of a vehicle, even before it physically enters the workshop.

Currently available for BMW, Mini and Mercedes-Benz vehicles (with connected vehicle technology), this feature opens up new operational possibilities:

  • More accurate planning of repairs
  • Reduction of unnecessary dismantling and extra costs
  • Optimisation of schedules and resources

Preventive diagnostics for warranty and maintenance contracts.

RemotePRO Air allows you to organise repair activities in advance, offering a real competitive advantage:

  • New revenue opportunities
  • Customer loyalty through proactive service
  • Early detection of faults or anomalies
  • More efficient spare parts planning

This preventive diagnosis mode is particularly useful for workshops that manage company fleets, scheduled maintenance contracts or advanced after-sales services.

Post-intervention follow-up: quality and loyalty

  • Loyalty strategies based on continuous monitoring
  • Greater quality assurance
  • Fewer complaints and returns to the workshop
  • Timely interventions without calling the customer back
  • The ability to offer premium services such as reporting, alerts and preventive maintenance

Total flexibility: pay-per-use model

The RemotePRO Air service is available on a pay-per-use basis, with payment via MAHLE Coin, to ensure maximum flexibility and adaptability to the needs of each workshop.

RemotePRO Air is also perfect for fleet management, through remote monitoring of the status of the vehicle fleet and planning of repairs at the optimal times, preventing unexpected downtime.

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MAHLE Aftermarket Italy S.r.l.

Via Rudolf Diesel 10/a
43122 Parma
Italy
Phone +39 0521 954411
Fax +39 0521 954490
info.aftermarket@mahle.com